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  2. HERO
  3. Getting Started with Hero

Getting Started with HERO

How to download the app, log in and out, and troubleshoot login issues


Downloading and Installing the App

  • Visit the App Store (for iOS) or Google Play Store (for Android) and search “Hero from Demand IQ” to download and install the Hero app.
  • Ensure you have a stable internet connection during the installation process.

Creating an Account

  • Account managers should add all new users to Hero via the Demand IQ Portal.
  • Open the app and follow the on-screen prompts to create a new Hero account.
  • Provide the necessary information, such as your name, email address, and password.

Confirm your account through the verification email sent to your registered email address.

Logging In and Logging Out

  • Launch the Hero app and enter your registered email address and password to log in.
  • To log out, navigate to the account settings menu and select the "Log Out" option.

I can't log in, what do I do?

  • If you can't remember your password, hit Forgot your Password on the login page to reset your password then login. 
  • If you are still having issues, reach out to us at (720) 740 - 4407